cats with carrier and treats

Cats love boxes and a carrier is just another box! However, your cat may have a love-hate relationship with her carrier – when the carrier comes out, she runs and hides under the bed. On the other hand, she may be relieved to enter it at the vet clinic at the end of her visit.

This post was originally published on February 12, 2023 as part of  the “Better Vet Visits” series.  This post has been updated and new material added.

Carrier Training for your cat


Why your cat may not like her carrier:


  • It only takes her to the vet
  • The carrier is not comfortable – maybe it too small, too big or too open like a cage?
  • The carrier is an unfamiliar object and does not smell like her – smell means a lot to cats who use odors to communicate.

One of the reasons to do carrier training is to try and give your cat some positive associations with her carrier. We want our cats to feel safe in their carriers. It should be a little piece of home that travels with them.

carrier training for your cat: the carrier


SIZE MATTERS


Your cat should be able to stand up and turn around in her carrier. If she can’t, it is time for a new carrier.  For tips on choosing and maintaining a carrier see  https://www.felinepurrspective.com/tips-for-choosing-a-cat-carrier/

SCENT MATTERS


Start by cleaning the carrier.

  • Hard, plastic carriers: clean with a mild detergent, rinse and wipe dry.
  • Fabric carriers: Launder the “slipcover” on the pad in the bottom. Wash the carrier with mild detergent (unscented if possible) and water, then rinse and let dry. If you are concerned about urine in a fabric carrier, be sure to use an enzymatic (biological) laundry detergent.

Most laundry detergents these days contain enzymes to break down protein and fat based stains in fabrics. However, there are detergents designed to clean materials such as wool and silk that do not have enzymes. Check the list of ingredients on your detergent to see if enzymes are listed.

Once the carrier is clean, place a towel, blanket, or cushion in it. Select something that your cat sleeps on. We want something with her scent on it in the carrier. Place the carrier in a quiet place where your cat hangs out.

carrier training for your cat: the basics


You might be able to simply leave the carrier out with your cat’s blanket and some catnip or treats in it. Your cat may go and take a nap in the carrier. Other things you can do to make the carrier a homey place is to play games around the carrier and offer your cat treats or food in the carrier.

If you have worked with your cat and trained him to relax on a mat or blanket, use this mat/blanket in the carrier (see Reference 1; also “Miso Relaxes on his Blanket” )

carrier training for your cat: what happens next


The next steps are coaxing your cat to enter the carrier, having her stay in the carrier, and moving the carrier.  Here Zelda the cat demonstrates this process.  If your cat already enters the carrier or you have a one piece carrier, start at step 3. Each of these steps make take several days or more to complete. Your cat must feel confident that she is not trapped, and will be able to come out soon.

Step 1 : Top off

  • Coax your cat into the carrier bottom with a trail of treats or target stick.

Step 2: Door off

  • Assemble the carrier leaving the door off.
  • Lure your cat in with a target stick or treats. 

Step 3: Door open

  • Put the door on the carrier.
  • With the door open, coax kitty into her carrier with treats or catnip.

Step 4: Close the door

  • Lure Kitty into her carrier and close the door.
  • After a minute or so, let her out.
  • Repeat, once or twice.

Step 5: Move the carrier

  • With your cat in the carrier, pick the carrier up and move it to another room.
  • When you arrive in the other room, open the door and let her out.

 

The next stage of the vet visit is the car ride.  Like carrier training, this is a multi-step process.  This will be the subject of the next post: “The Vet Visit: Help Your Cat Cope with the Stress of the Car Ride“.

Don’t have Time to Train?


Life often gets ahead of us. Suddenly, you may realize that your cat is scheduled for her dental cleaning next week! Don’t panic!

Even if you just have a week, bring out the carrier and let your cat get reaquainted with it. Be sure to clean it and put comfy bedding in it. Start with taking the top off (if you can) and offering yummy treats or food in the carrier.

Ask your vet about pre-visit medication. Bonqat is a feline friendly formulation of pregabalin. This can be offered to your cat an hour or so before she has to get into the carrier. It is a liquid and can be mixed in a small amount of food. Bonqat works by inhibiting the release of neurotransmitters that carry messages of anxiety and fear (Reference 2).

A few hours before you have to leave (or the night before if your cat is fasting and must be dropped off early), coax your cat into a room where there are no beds to crawl under or other hiding spaces – a bathroom or walk-in closet can work. Give her the pre-visit medication about an hour before putting her in her carrier.

If you have a two piece carrier, see if you can coax her into the bottom half, and “build” the carrier around her. If she is really anxious, cover her with a blanket or towel, place her in the carrier and put the top on.  Cover one piece carriers to make them dark and appealing.  Above all, stay calm and be patient during this process.

Carrier training for your cat requires time and patience. Ideally, your cat would know how to relax on a blanket or mat on cue before entering the carrier and being transported in the car.  But even if you are not able to complete such a program, leaving the carrier out where your cat can nap in it or play games around it, can help make the carrier a little piece of home.  Pre-visit medication such as Bonqat helps reduce fear and anxiety and can make traveling in the carrier easier for your cat.

references

  1. Bradshaw, J. and Ellis, S. The Trainable Cat, pp 167-171, ©2016 Basic Books, New York.
  2. Lamminen, T.; Korpivaara, M.; Aspegrén, J.; Palestrini, C.; Overall, K.L. Pregabalin Alleviates Anxiety and Fear in Cats during Transportation and Veterinary Visits—A Clinical Field Study. Animals 2023, 13, 371. https://doi.org/10.3390/ani13030371

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Whether you are relocating or just visiting extended family, flying with your cat requires planning and preparation.

flying with your cat


Air travel is stressful for us but imagine how stressful it must seem to a cat – he must be in his carrier for an extended period of time, he doesn’t know what is happening or when it will end.  Here are some things to think about.

Is my cat fit to fly?


When considering flying with your cat, take into account your cat’s mental, emotional and physical health. Air travel may not be the best option for

  • geriatric cats with multiple medical conditions
  • cats suffering from anxiety-related disorders such as Feline Idiopathic Cystitis
  • cats with asthma or chronic bronchitis

Discuss your travel plans with your veterinarian. He or she can help you assess the risks of flying with your cat.

getting ready to fly


Health Certificate

Airlines require a health certificate for domestic and international travel (Reference 2)

  • In the U. S., a veterinarian must be USDA accredited to issue a health certificate.
  • The veterinarian examines the cat, verifies the animal’s vaccination status, and states that the cat is free of any infectious or contagious diseases.
  • A health certificate is issued within 10 days of the date of travel.

choosing an airline


Do your research and choose an airline that has a well-established pet program.  In the U.S., the Federal Aviation Administration allows individual airlines to decide whether your cat travels in the passenger cabin or in the cargo area.

Airlines can also restrict which cat breeds they will accept to fly. Check with the airline you plan to use. Restricted breeds may include Scottish Folds and Burmese in addition to brachycephalic (snub-nosed) cats such as persians, himalayans and exotic shorthairs (Reference 3).

cabin or cargo?


Some air carriers will offer you a choice of having your cat with you in the cabin or in the cargo area. In the cabin, your cat will be with you and you can keep on eye on her during the flight. However, most airlines require that the cat remain in the carrier throughout the flight. Her carrier must be able to fit under the airline seat – carriers must be about 18”x11”x11”.  Again, this depends on the airline – some have smaller maximum sizes. Typically, the flexible fabric carriers are the ones that will fit.

If an airline does allow you to bring your pet into the cabin, your cat is considered to be carry-on baggage and you must follow all carry on baggage rules, including the TSA checkpoint.

While the cargo area itself is pressurized and air-conditioned, temperatures in holding areas can reach unsafe temperatures for animals confined in plastic kennels on hot summer days. Pets can only fly cargo if temperatures in the holding areas are between 45-85 degrees. Outside this range and pets will be rescheduled (Reference 3).

Certain cities may be on a no-fly list for pets during the summer months due to the heat.

The pros of cargo flight:

  • The carrier can be larger for cargo flight, ideally large enough for the cat to stand up and turn around. A rigid carrier with ventilation on at least 3 sides and a rigid metal door may be used (Reference 1).
  • For some cats, flying cargo may be a better choice as the cargo hold is away from the noise and activity of the cabin.

food, water, litter boxes


  • In cargo, airlines may require that you attach a bag of food to the top of the carrier or have food in the carrier. Most carriers have bowls that attach to the metal door of the carrier. In the cabin, you can pack some snacks for your cat.
  • Whether in the cabin or cargo area, your cat will need access to water during the flight. Many carriers come with a bowl – you can freeze water in the bowl and attach just before putting your cat in the carrier. As the ice melts, your cat has water (Reference 1)
  • A travel carrier will not have room for a litter box. Use an absorbent pad with a gripping surface on the bottom (Reference 1). You can top this with a rectangle of fleece – liquid waste can pass through this to the absorbent pad below.

US flights – TSA checkpoints (Reference 4)


If you are flying with your cat in the cabin, you will have to pass through a TSA checkpoint. Carry-on baggage must pass through an x-ray system. Your cat will have to come out of the carrier and walk or be carried through the security checkpoint with you as her carrier goes through the x-ray tunnel.

If you’re concerned that your cat will get away from you, request that a TSA officer screen the cat in a private screening room. You and your cat (in her carrier) will be taken to a room to be screened.

TSA routinely swabs the hands of pet owners to test for traces of explosives.

 

Other travel options


Does all this sound overly complicated?  There are services that will arrange transporting your cat – these services may use air and/or ground transport. Although costly, these services take care of all the arrangements, and keep track of when health certificates and other paperwork need to be filed. 

There is even an airline where the only “pawsengers” are cats and dogs! See https://petairways.com/

Should my cat have medication?


Most cats will benefit from an anxiolytic medication or supplement in the days leading up to the flight, the flight itself and the first few days in the new location. The medications used to reduce anxiety at the veterinary clinic can be used for flight anxiety. Talk to your vet; here is a link for more information about medication.

The AVMA does not recommend sedating or tranquilizing animals for air travel due to the risk of heart and respiratory problems at flight altitudes. Be sure to do a trial with your medication – your cat must be alert and able to balance or she may not be allowed to fly.

pre-flight preparation


  • Carrier training: Your cat will travel more easily if she is familiar and comfortable with her carrier. Allow several weeks if this is a first trip and a new carrier; the seasoned cat traveler may benefit from a review! See carrier training
  • Harness Training: If you are flying with your cat, having a leash and harness on your cat gives you some extra security during flight layovers, customs checks, or taking a break when driving to or from the airport. You can have an “extra hand” while changing soiled pads in the carrier or allowing your cat to stretch her legs.

    cat on leash
    Zelda walking indoors on her leash.

Arrival


Congratulations, you have reached your destination and the trip is over! But your job is not done – you need to settle your cat into her new location.

  • It is best to start with confining your cat to a room with all her resources. When she indicates that she wants to check out the world beyond her room, harness her up and take her for a tour of the new place. Watch her body language and allow her to return to her room if she wants (see Moving With Your Cat).
  • f you are traveling with multiple cats, let them get reacquainted. Don’t try to rush things – go slowly and give them time (See Intoducing Cats).

Flying with your cat is an adventure! Research your airline and talk to your vet about whether your cat is “fit to fly” and getting a health certificate.  Prepare your cat by training her to her carrier and to a harness and leash.  If you opt to do anti-anxiety medication or supplements, try them out before you leave.  Bon voyage!

references

  1. Jahn K, DePorter T. Feline stress management during air travel: a multimodal approach. Journal of Feline Medicine and Surgery. 2023;25(1). doi:10.1177/1098612X221145521
  2. Travel with a Pet. USDA Animal and Plant Health Service.  https://www.aphis.usda.gov/pet-travel. Modified: March 29, 2024.Viewed 6/2024.
  3. American Airlines: Travel information/Special Assistance/pets. https://www.aa.com/i18n/travel-info/special-assistance/pets.jsp viewed 6/2024.
  4. TSA tips on traveling with pets through a security checkpoint at Dulles International Airport. Transportation Security Administration. Local Press Release. Friday, February 24, 2023. Viewed 6/2024.

 

stressors your cat experiences during a car rideCats tend to be homebodies – your cat’s ideal day may include eating breakfast, then finding a sunny window to nap in. Midday is time for a stretch and a snack; if the weather is nice, he may want to spend some time in his catio. Unlike dogs, few cats become ecstatic at the prospect of a car ride, hanging their heads out of the window.

Once your cat accepts his carrier, the next step to getting him to the vet is the car ride. The car ride introduces additional stressors for your cat to experience. Here are some tips to help your cat cope with the stress of the car ride.

Help your cat cope with the stress of the car ride


Unfamiliar Smells and Scents

 

Include your cat’s familiar bedding in her carrier to offset the unfamiliar smells of the car with the reassurance of her own, individual scent. Spraying the carrier with feline facial pheromones (Feliway Classic, Comfort Zone Calming) also sends a message of security and territory to the traveling cat. Make sure to spray the carrier 15-20 minutes before your cat enters it so that the alcohol in the spray dissipates.

Lack of Resources

Delays due to accidents or road construction are part of car travel. Make sure to provide your cat some resources on the way. A non-slip absorbent pad for accidents is part of a well-equipped carrier. On long car rides, you may want to consider putting some ice cubes in a bowl that will gradually melt, provide water to drink and less mess in case of spills.

Motion

Some pets may be prone to motion sickness – this may be in part due to anxiety. Carrier/travel training can alleviate some of this. Travel medications for anxiety and nausea will be addressed in a later post in this series.

Unfamiliar Noises

Horns honking, engine noise, and sounds of passing vehicles are part of the car travel experience. Try offsetting these unfamiliar noises with some cat-specific music (https://www.musicforcats.com/).

Researchers at the University of Wisconsin composed music that would calm cats. In 2019, this cat music was tested in the veterinary clinic at Louisiana State University.  Stress and handling scores were lower for cats exposed to the “cat music” than the scores of cats exposed to silence or classical music. (see Cat Music:Just for Cats).

Unfamiliar Sights

 

Flashing lights and large vehicles going by your car can startle and frighten your cat. Consider covering your cat’s carrier to shield him from unfamiliar sights.

Cat-Carrier-Cover

Help your cat cope with the stress of the car ride: Practice rides


Of course, there is nothing like actually having some positive travel experience. When teenagers first get their drivers’ permit, there is some anxiety and excitement on those first few drives that goes away as they gain experience driving.

Some short “practice drives” with positive reinforcement can help your cat cope with the stress of the car ride.  If your cat is clicker-trained, the clicker can be used to trigger some positive emotions – your cat associates the sound of the click with something good such as treats.

First, let’s get your cat used to the car.

  • Have your cat enter his carrier. Click and treat.
  • Carry the carrier to the car and put it inside.
  • After a few minutes, take the carrier back into the house and let kitty out.  Click and treat.

Once your cat is comfortable sitting in his carrier in the car, get ready to do some driving.

  • Have your cat enter his carrier.  Click and treat.
  • Carry the carrier to the car and put it inside.
  • Start the engine and let the car idle for a few minutes.  Play music if you plan to use it.
  • Go for a drive around the block.
  • Return home and turn car off.
  • Take the carrier back into the house and let kitty out. Click and treat.

Your cat now has some travel experience under his belt. Car travel should now be a little less scary.  Every so often, take kitty for a spin around the block or to a park nearby if he will ride in a backpack or stroller.  Try to allow him some positive experiences where the car drive does not end up at the vet.  (For information about your cat’s safety and carrier placement in the car, visit https://www.centerforpetsafety.org/).

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Kittens a kindergarten session

It’s fun to watch a litter of kittens chasing and pouncing on each other. Are you thinking of  bringing some of that cuteness and energy to live at your house?

Kittens that have been handled in a positive way by a variety of people during their sensitive period (2-7 weeks) are tolerant of people and usually make good pets.  However, socialization continues past the 7 week mark.

Kittens older than 7 weeks in a wild cat colony would be spending time with their litter mates, mother, other female cats (babysitters) and maybe some indulgent males. They will be learning the body language of older cats and how to communicate with them.

When we adopt a kitten at 8-10 weeks, we interrupt the socialization process. There is some evidence that kittens who stay with their mothers and siblings until 12 weeks of age are more friendly with other cats and humans.

Rescue organizations already struggling to maintain facilities will incur more costs keeping kittens later. Is there a way to continue socializing kittens once they have joined their adopting household?

Resident Animals


Socializing kittens can continue if kittens join a household with well-socialized older cats and other pets, e.g. dogs. A word of caution here: It can be risky to introduce small kittens to adult cats and dogs.a kitten meets a well-behaved dog

Kittens practice fighting postures such as the arch and sidestep when they play with littermates.  As kittens reach 12 weeks or so, the arch and sidestep are seen less frequently – possibly the kittens are starting to identify these postures as aggressive, as part of a cat fight.  An older cat who has little experience with kittens, may interpret this activity as aggressive and react defensively, possibly injuring the kitten.

If you are in this situation, slow, gradual introduction is best until you know how the cats or dog are going to behave.

  • A barrier between the kitten(s) and older cat(s) or dog for the early visitations is a must. 
  • A helper is also essential.

Cats: You may want to consider using carriers or harness and leash when you reach supervised visitations (IF the cats are COMFORTABLE in their carriers and are COMFORTABLE with harness/leash).

Dogs: When you reach supervised visitations, make sure your dog has a comfortable harness to wear, is leash-trained, and is reliable with “down”, “stay”, “leave it” and a pay attention cue. If he gets too excited, you must be able to lead him out of the visitation area.

socializing kittens: making good memories


Kitten kindergarten is a program aimed at socializing kittens 8-12 weeks old. Kitten kindergarten tries to continue the socialization that began earlier during the sensitive period by offering exposure to a variety of humans and well-behaved adult cats and dogs. We hope to leave our kittens with some good memories that they can draw on later in life when confronted with human and animal visitors to their household.

Kitten kindergartens – Where? 

  • in the spring
  • veterinary clinics 
  • rescue organizations
  • typically runs weekly for 4 weeks

Who can come?

  • kittens 8-12 weeks of age
  • kittens older than 12 weeks may not be as accepting of interaction with other cats
  • the information and training still applies to older cats
  • if your cat is older, it may be worth seeing if you can attend virtually or without a cat.

Pre-Requisites for kindergarten

  • at least one FVRCP vaccine 5-7 days prior to the first class
  • dewormed
  • a negative FeLV/FIV test

The syllabus in kitten kindergarten can vary depending on who is offering the course, whether it is a veterinary clinic or rescue group. It typically will address cat handling, cat care (grooming, nail trims), and basic training, including harness and carrier training.

The goal of kitten kindergarten is not just socializing kittens – owner education is a big part of this program. Make sure to take advantage of the expertise of the class moderators and ask questions!

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Your cat’s carrier should be his castle. His carrier should be a place of safety and comfort, a little piece of home away from home. Cats are territorial and are attached to their territory.  When your cat travels, the stroller, backpack or carrier is part of his territory – it has his scent and is a “safe place” for him.

You may need different carriers depending on what you are doing.  Strollers and backpacks are more suited to walking or hiking with your cat. A kennel-style cat carrier is better for extended car travel and veterinary visits.

Cat in hard kennek
The top comes off this hard kennel, making it easy to load Gus in the carrier.

There are many kennel-style cat carriers that you can buy. Here are some tips when choosing a cat carrier that you plan to use for extended car travel or vet visits.

  • the carrier should be large enough for your cat to stand up and turn around.
  • it should have a rigid frame so that it does not collapse on your cat.
  • it should be easy to take apart or have more than one opening where you can easily remove your cat from the carrier
  • easy to clean
  • make your cat feel safe and secure – like a wildcat’s den

Tips for Choosing a Cat Carrier for Car Travel and Vet Visits…


Hard, plastic carriers


  • come in lots of sizes.
  • many have detachable tops which makes getting your cat in and out easy
  • they are easy to clean
  • can be covered with a blanket or towel to make your cat feel secure

Flexible, fabric carriers


  • attractive and are not as bulky as the hard plastic ones
  • some of these carriers tend to collapse in on your cat and are not as comfortable for him to stay in for longer periods of time
  • more difficult to clean than the hard, plastic kennels

Even if the carrier is rigid and has a top panel that zips open or unlatches, it can be difficult to put the cat in when he doesn’t volunteer to go in on his own. It can be hard to fit your cat and your hands through the top panels. Some fabric carriers have a zippered front and side mesh panels, making loading and unloading a bit easier.

Choosing a cat carrier that comes apart into two sections – a top and a bottom – can be really handy. If you need to get the cat out of the carrier, you can remove the top half and gently pick him up out of the bottom. You can put him back in the carrier in the same way. Your veterinarian can examine your cat in the bottom half of the carrier, where he feels safe. The bottom half can double as a basket to sleep in.

Fom the feline purrspective… being dragged bodily out of a place you are sheltering in is confusing and frightening. Be aware that a cat may feel threatened if you have to drag him out and may strike or even bite.

Choosing a Cat Carrier…Make your Cat’s Carrier His Castle


 

THERE’S NO PLACE LIKE HOME


Leave the carrier out at home and let your cat nap and play in it. Place it in a “neutral” area – away from food and litter boxes.

 

PURRSONALIZE THE CARRIER


Place a towel or blanket that has your cat’s smell in the carrier. Put some of his favorite toys and treats in the carrier.

 

FUN AND GAMES


You can also play games with your cat in and around the carrier. If your cat is fond of “treat toss” (tossing treats that kitty “hunts” down), make sure some treats go into the carrier during the game.

 

TAKE KITTY FOR CAR RIDES THAT DON’T END UP AT THE VET.


Start with short rides, maybe just around the block. Work up to longer rides to pleasant places – if you have a cat stroller you could work up to going for walks in the park. Remember, always move at your cat’s pace – if he is hunched and hiding, slow down and shorten the length of the ride until kitty is comfortable. Ask your vet about treating carsickness if your cat is prone to it.

 

CLEAN AS A WHISTLE


Clean your cat’s carrier regularly. When you are finished, spray the carrier and the bedding inside with Feliway, a synthetic feline pheromone that tells your cat that this a safe place. Make sure to give enough time for the alcohol in the spray to dissipate before using the carrier – 20 minutes should do the trick!

A Cat in his carrier
Marley is “king of his castle”!

Car travel – where to put your cat’s carrier in the car

The Center for Pet Safety recommends placing your cat’s carrier behind the front passenger seat or driver seat.
Crash tests have shown that the seatbelt used to secure a carrier can actually crush it in an accident.
Unless the manufacturer can show you that the carrier survives a crash test buckled up, don’t use the seat belts with your cat’s carrier. 

Carrier Training Your Cat


Cats tend to be homebodies. Most are not very fond of traveling. However, with some training and attention to their needs, trips to the vet and even cross-country do not need to be a traumatic experience.

Choosing A Carrier for Your Cat


There are lots of options out there. The traditional plastic box works well; it is secure and easy to clean. Make sure the top is easily removable – some carriers have more bolts (9+) than necessary. If you have one of these, you can often remove about 1/3 of the bolts even if your cat is heavy.

There are more and more styles of fabric carriers – if you are looking for one, choose one that has side panels that open up, or a top that zips open. Think: How will you get your cat out of the carrier?  How will you get him back in (if he is reluctant)?

Make sure the carrier is big enough. Cats are masters at squeezing themselves into small spaces but the carrier needs to be comfortable in case your cat must stay in it for a bit. Your cat should be able to stand up and turn around in her carrier.

Method #1- Feeding in the Carrier


 

Using method #1 for carrier training your cat, you will feed your cat in his carrier.

Place your cat’s food bowl near his carrier.  Over the next few days to a week, you will move the food closer to the carrier, then put it just inside the carrier, then finally put it in the back of the carrier.

Gus was trapped as a feral cat.  He was reluctant to enter the carrier, so we removed the lid for him.

Once Gus was comfortable eating in the bottom of his carrier, we placed the top on the carrier without the gate.

Once he was willing to eat in the carrier with the top on, we introduced the gate.

First, we had him eat with the gate open; the next step was to close the gate for a minute.  Some food on the gate helped him stay calm for this.

Feeding in Carrier Bottom

 

Cat eating in carrier

 

cat closed in carrier

Method #2 – Using Targeting


Carrier training your cat using method #2 is based on a clicker training technique called targeting.

  • you start by luring your cat to the back of bottom half of her carrier using the target stick.
  • once she will sit in the bottom half of the carrier calmly, place the top on the carrier. Have her enter following the target stick and then sit.
  • work up to having her stay for the count of 5
  • once she is calm with this, close the door and have her stay for the count of 5

Extra Credit:

Once your cat is comfortable in her carrier, lure her in with a snack or target stick, close the door and move her to another room. Upon arriving in the other room, open the door and reward her with a snack!

Make sure to take your time.  Cats are individuals and some learn faster than others. You may need to break up the training into smaller steps if your cat is reluctant to enter the carrier.  Gus, a former feral cat, is leery of things that may be traps – it took longer for him to accept the carrier than Zelda, who appears in the video above.